Service and Policies

Shipping, returns, custom order rules, and support paths in one place.

Shipping Standard shipping takes 5-7 business days after production.
Returns Non-custom items can be returned within 30 days of purchase.
Bulk orders Contact support for quotes on team, event, and wholesale runs.

FAQ

How long does shipping take?

Standard shipping takes 5-7 business days. Express shipping is available for 2-3 day delivery.

What is your return policy?

We accept returns within 30 days of purchase for non-custom items. Custom-designed products are non-refundable unless defective.

Can I modify my order after placing it?

Orders can be modified within 2 hours of placement. Please contact support immediately.

Do you offer bulk or wholesale pricing?

Yes. Contact us with your product mix, quantities, and timeline for a custom quote.

Model carrying a lavender butterfly-shaped bag

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